MANILLA, Philippines, Aug. 15, 2019 /PRNewswire/ — Crown Lift Trucks Philippines Corp., part of Crown Equipment Corporation, recently earned the Outstanding Customer Service award for industry leading customer service standards from Fast Services Corporation, also widely known as Fast Logistics Philippines.
Over the companies’ three-year relationship, Fast Logistics has amassed a fleet of more than 100 Crown forklift units, including counterbalance forklifts (SC series), order pickers (MPC series), pallet trucks (PC and WP series) and reach trucks (RR and RD series).
Crown’s dedication to its customers’ needs goes beyond simply providing the forklifts. The company is committed to delivering excellent customer support services through its passionate and proficient team. In addition to having in-house consultation teams to provide expert advice and insights, Crown’s expansive branch network offers extensive after-sales support as well as provides reliable, responsive service to boost customers’ costs savings and increased uptime.
William Chong, Chief Executive Officer for the Fast Logistics Group, presented the award in recognition of the company’s cooperation with Crown which has helped Fast Logistics to meet their business goals.
“This Outstanding Customer Service award by Fast Logistics is a significant achievement,” said David Sultana, Marketing Director of Asia Pacific for Crown Equipment. “It demonstrates our commitment to continuing to be the number one forklift brand for customer service in the industry”.
The Fast Logistics caters to the end-to-end logistics needs of its customers. It provides a high level of service integration, including air freight, sea freight, inland freight, courier express, warehouse leasing, warehouse management, trucking, toll packing and selling distribution, to its multinational customers.
About Crown Equipment Corporation
Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown’s business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency.
Crown produces a broad range of forklifts as well as automation and fleet management technologies. The company’s global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Munich, Germany; Sydney, Australia; Suzhou, China and Singapore. Its employees number more than 16,000 worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about Crown’s ideas for helping customers advance the productivity of their operations, visit crown.com.
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Elliyani Mohamad Ali
+65 9757 2367
Crown Equipment (Singapore) Pte. Ltd.
+65 9837 6339
SOURCE Crown Equipment Corporation